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Legal & policies

Disclaimer

Last updated 10 Nov 2026

This Disclaimer applies to BITZO PRIVATE LIMITED ("BITZO", "we", "us", "our"), a company incorporated in India with its registered office at Surat, Gujarat - 394101, and to everyone who uses the website bitzo.co.in, the BITZO app, BITZO stores, Food Corners and related services ("you", "your"). Please read it carefully. By using our services you agree to it.

1. Product information

We try to keep product descriptions, images, ingredients, nutrition and allergen information accurate. However, recipes and packaging may change. Always read the label on the product before consuming; the label prevails over the website.

2. Allergens and dietary needs

Our products may contain or be made in facilities that handle nuts, peanuts, milk, wheat (gluten), soy, sesame, mustard and other allergens. If you have an allergy or special dietary need, please check the label and consult a doctor. BITZO is not responsible for reactions where allergen information was declared on the pack.

3. Health information

Any health or nutrition information on the website is general in nature and is not medical advice.

4. Storage and consumption

Store products as directed on the pack and consume before the best-before date. We are not responsible for quality issues caused by improper storage after delivery.

5. Pricing and availability

Prices, offers and stock may change without notice. Errors in pricing or descriptions may be corrected, and affected orders cancelled with a full refund.

6. Third-party products and links

Some products are manufactured by our partner manufacturers under their own licences, which are printed on the pack. Links to third-party websites are for convenience; we do not control their content.

7. Website availability

We try to keep the website available at all times but do not guarantee uninterrupted or error-free service. Content on this website is provided "as is" for general information.

8. Business information

Information on our Grow with BITZO, franchise, partner and Investment pages is general and indicative and is not an offer, promise of returns or investment advice. See the Partner & Investment Disclaimer.

Governing law and jurisdiction

This policy is governed by the laws of India. Any dispute arising out of or in connection with it shall be subject to the exclusive jurisdiction of the competent courts at Surat, Gujarat, India.

Contact us

BITZO PRIVATE LIMITED
Surat, Gujarat - 394101
Phone: 9913653003 · Email: contact@bitzo.co.in
GSTIN: 24AAPCB0265N1ZE

Questions about this policy?Write to contact@bitzo.co.in or call 9913653003.
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